Functions and Events

Term and Conditions
  • DEFINITIONS used in these Terms and Conditions for Functions.
    TQH: Refers to TQ HOTELS LTD (usually trading as THE THREE QUEENS HOTEL OR KINGS BAR AND RESTAURANT).
    Client: Means the individual(s) named on the Function Booking Form and / or Function Details Form whether or not attending the Event.
    Hotel:  Refers to the property, function room(s) and grounds (or any part thereof) exclusive of bedrooms and accommodation (unless otherwise stated on the Function Details Form or Function Booking Form) where the Event is to be held.
    Function Booking: Refers to the function described on the Function Booking Form or Function Details Form.
    Function Booking Form: Refers to the form (manual or electronic) generated by TQH and signed by the Client or a Representative or Agent of the Client when the booking is made. The form may be substituted, superseded or replaced by the Function Details Form.
    Function Details Form: Refers to the initial and subsequent forms (manual or electronic) generated and agreed by TQH and the Client containing the comprehensive information regarding the Function including, but not limited to, the details of any food and beverages, rooms, timing and services.  The initial form may be amended or varied in accordance with Clause 3.3 and the revised form will become the Client’s binding contract with TQH.
    Guest(s): Means any and all persons (including children), attendees, employees, contractors or other person(s) attending the Function at the invitation of, in relation to or on behalf of the Client and in respect of the Function (including the Client).
    Minimum Spend: Is the minimum spend for the food and beverage for the relevant Hotel hired for the Function agreed by the Client on the Function Booking Form or the Function Details Form.
    Estimated Charge: Is the amount agreed by the Client (including, but not limited to, the hire of the Hotel, the Minimum Spend, and any additional enhancements) shown on the Function Booking Form or the Function Details Form, whichever is the greater.

1.    FUNCTION BOOKING AND CONFIRMATION
1.1    All Function Bookings are deemed provisional until a signed Function Booking Form or signed Function Details Form (whichever is issued to the Client for signature) has been received by TQH and the Holding Deposit (as set out in Clause 2.1) has been paid.
1.2    The Contract is formed when TQH receives the signed Function Booking Form or the Function Details Form from the Client and the Holding Deposit has been paid. No Function Booking shall be binding on TQH until TQH has signed the Function Booking Form or the Function Details Form.
1.3    If the Client appoints an Agent or other Representative in connection with the Function, TQH will be entitled to rely upon the Agent’s or other Representative’s instructions and the Client will be bound by and will be liable for any costs or expenses incurred as a consequence of such instructions.  It is the Client’s sole responsibility to ensure that the Agent or other representative has correctly instructed TQH.
1.4    Prices are usually quoted inclusive of VAT at the current rate. TQH reserves the right to amend prices should the VAT rate change before the date of the Function and the Client will be liable for any additional costs as arising as a consequence of such change.

2.        TERMS OF PAYMENT
2.1    A Holding Deposit of £ 500 or a greater sum at the Client’s discretion must be paid to secure the Hotel when the Function Booking Form or the Function Details Form is signed, at this time we may ask for both photo ID and proof of address. Until the Holding Deposit has been paid, TQH will neither hold a date(s) nor treat the Function Booking as made or confirmed. Neither the Holding Deposit nor The First Payment are refundable or transferable. Payment of the Holding Deposit or the First Payment constitutes acceptance of these Terms and Conditions for Functions in conjunction with any other terms and conditions specified on the Function Booking Form or the Function Details Form.
2.2    The First Payment equal to 20% of the Estimated Charge (less the Holding Deposit if already paid) shown on the Function Booking Form or the Function Details Form, whichever shows the greater sum, must be
paid by the Client within 14 days of signing the Function Booking Form or the Function Details Form.
2.3    The Second Payment equal to 20% of the Estimated Charge shown on the Function Booking Form or the Function Details Form, whichever shows the greater sum, must be paid by the Client no later than 6 months prior to the Function.
2.4    The Third Payment equal to 40% of the Estimated Charge shown on the Function Booking Form or the Function Details Form, whichever shows the greater sum, must be paid by the Client no later than 3 months prior to the Function.
2.5    The Fourth Payment of the Estimated Charge (adjusted for all deposits or other payments made), including but not limited to anticipated food and beverage charges and any other extras and enhancements shown on the Function Booking Form or the Function Details Form and including any amendments or enhancements not reflected on the Function Booking Form or the Function Details Form, whichever shows the greater sum, must be paid by the Client no later than 8 weeks before the Event.
2.6    Any amendments or enhancements made in accordance with Clause 3.3 after the Fourth Payment shall be paid for at the time that they are made.
2.7    A Damage Deposit of £500 or 10% of the Estimated Charge on the Function Booking Form or the Function Details Form, whichever shows the greater sum, together with any bar or refreshments credit must be paid 7 days before the Function by authorized credit card and any refund will be  made 14 days after the end of the Function less any deductions for any losses or damages, breakages or other expenses (including but not limited to additional cleaning, costs or claims) incurred as a consequence of the Client’s occupancy and use of the Hotel. The Hotel reserves the right to charge additional costs for any excessive losses, damages or breakages to the Hotel, the property or its contents.
2.8    An authorised credit card needs to be lodged with TQH by the Client prior to the commencement of the Function in order for any final adjustments and accounts to be settled at the end of the Function. Alternative means of payment in cleared or guaranteed funds received prior to the Function may be agreed with the Client at the discretion of the General Manager of the Hotel. In the event that there remains a balance on the Damage Deposit taking into account any charges or deductions made, TQH further reserves the right to apply some or all of the Damage Deposit in settlement of the Client’s final account due at the end of the Function.
2.9    For payments made by a credit or charge card, an administration fee of 2.0% will be applied.  No charge is made for settlement by debit card.
2.10    Should the Client fail to make any payment(s) on or before the due date as set out in Clauses 2.1 to 2.7, TQH reserves the right to treat the Function Booking as cancelled and the Cancellation Policy set out in Clause 3.1 shall apply. It is the Client’s responsibility to adhere to the payment dates and amounts and TQH is not obliged to remind the Client of the contractual payment dates or amounts.
2.11    In the event that the Client fails to make any payment due to TQH on or before its due date, TQH further reserves the right to charge interest on the balance outstanding at the rate of 3% above the prevailing Bank of England Base Rate and to recover any amounts owed including but not limited to interest and any costs of recovery.
2.12    No allowance, credit or refund will be made for food and beverages, services or other enhancements not taken or used during the Function, which have been contracted on the Function Details Form.
2.13    The Client is contracted and the Function is secured at the Estimated Charge.
2.14    TQH reserves the right to vary the price charged to the Client for any services, enhancements or Food and Beverage due to changes in market, supplier or contractor prices.  Prices for Hotel hire, Minimum Spend and Packages agreed when the Function Booking is made will not be subject to change.

3.    AMENDMENTS OR CANCELLATIONS
Amendments or Cancellations by the Client
3.1    In the unfortunate circumstance where the Client has to cancel the Function Booking at any time prior to the date of the Function, TQH may, but is not obliged to, offer the Hotel or the facilities for sale to third parties on the Client’s behalf. If the Hotel or facilities are not resold, cancellation charges will be applied as follows:
Within 14 days of Function booking, the loss of the Holding Deposit

Time Before Function                               Cancellation Charge
More than 6 months                              20% of Estimated Charge
Less than 6 months                               40% of Estimated Charge
Less than 3 months                              80% of Estimated Charge
Less than 8 weeks                                 100% of Estimated Charge

However, only 60% of the anticipated Food and Beverage revenue will be charged except if a cancellation is less than 14 days before the Function in which case the Client shall be liable to pay 100% of the Estimated Charge.
3.2    Any cancellation must be made by the Client in writing to TQH at the address shown on these Terms and Conditions for Functions and confirmed to the Client by a Director of TQH in writing.
3.3    Any amendment(s), additions or enhancements to any part of the Function Booking or the Function Booking Form or Function Details Form must be made in writing by the Client and confirmed in writing by the General or Duty Manager of the Hotel. Should the Client wish to make any amendments or additions (including but not limited to changes to the Function, postponement or changes to the number of Guests or any other facilities or services booked), TQH reserves the right to amend the rates or facilities offered.  Any additional charges due will be paid in accordance with an amended Function Booking Form or Function Details Form taking into account payments already made by the Client. The payment schedule set out in Clauses 2.1 to 2.7 shall be amended and any balancing payment shall be added to the Fourth Payment (the final payment due in accordance with Clause 2.5).
3.4    Any Guests who do not arrive, or who depart early, will be charged at 100% of the Guest rate(s) quoted for nights of non-attendance, unless TQH is able to re-let the accommodation but is not obliged to do so.  If TQH is unsuccessful in re-letting, the cancellation policy will apply.
Amendments or Cancellations by TQH
3.5    TQH reserves the right to postpone, amend or cancel any Function Booking and further reserves the right, but is not obliged, to offer alternative accommodation or facilities without any responsibility on its part in the unfortunate circumstances of:
3.5.1    An event or occurrence beyond the reasonable control of TQH which causes or is likely to prevent TQH from performing its obligations or any other event or matter, which, in the  opinion of TQH, necessitates the cancellation for commercial, operational or financial reasons.
3.5.2    The Hotel or any part thereof becoming unsuitable or unavailable to hold the Function Booking due to a Force Majeure event or unforeseen circumstances such as adverse or severe weather or sea conditions preventing access to or operation of the Hotel, safety or technical issues. For example, certain Hotels are located in isolated and remote locations, which can be difficult and unsafe to reach in adverse weather or sea conditions preventing access to or operation of the Hotel.
3.5.3    The permanent or temporary closure of the Hotel or any part thereof by TQH for commercial, operational or financial reasons.
3.5.4    A change of ownership or control of either the Hotel or TQH
3.6    In the event of postponement, TQH and the Client will work together to make appropriate alternative arrangements for a date or dates to be mutually agreed.  Each party will bear their own losses.
3.7    In the unfortunate case of a cancellation or termination by TQH for whatever reason, TQH will notify the Client as far in advance as possible and will arrange for a full refund of all deposits and monies paid (unless it is due to the Client’s failure or fault) but will have  no other obligation or liability to the Client. TQH will not be liable to the Client for any loss (consequential or otherwise), cost, expenditure, damage or compensation for such changes.
3.8    TQH may refuse and cancel a Function Booking at any time in the Function Booking process (including after a Function Booking has been confirmed and a deposit or deposits have been paid, if TQH believes that the Function may include illegal acts or activities, which might contravene the Hotel’s operating licenses, and / or the Guests are likely to behave in a manner that will trouble other Guests at the Hotel or might prejudice the Hotel’s operating licenses. The Client will be entitled to the return of any deposits paid less a deduction for costs already incurred by TQH in preparation for the Function,
3.9    TQH may refuse the Client or a Guest entry to the Hotel (including the right to accommodation) if, in the opinion of TQH, the Client or Guest is showing clear signs of an infectious disease, is clearly intoxicated or under the influence of illegal or intoxicating substances, or is carrying an illegal or dangerous weapon or attempts to bring such onto the premises. In such circumstances, no refunds shall be made.
3.10    TQH cannot be held responsible for any errors or omissions in correspondence or published material and has taken reasonable steps to ensure that the information contained in its own and third party or agents’ websites, brochures, tariffs, leaflets and advertising is correct.  TQH reserves the right to amend or withdraw any service, facility or amenity as previously described without notice if the Function Booking might, in the sole opinion of TQH, prejudice the reputation of the Hotel or TQH or if the Function Booking is expected to make a loss.
3.11    TQH reserves the right to subcontract or outsource the provision of services or facilities in the event that TQH at its sole discretion deems operationally, financially or otherwise necessary.  TQH shall not be obliged to notify the Client and the Client shall have no right to refute or cancel the Function Booking as a consequence of such actions by TQH.
3.12    If the Client’s credit status alters or if the Client is in arrears of any payments or amounts or deposits due as set out in Clauses 2.1 to 2.7, TQH reserves the right to amend, cancel or terminate the Function Booking as if the Client has cancelled it and the cancellation charges set out in Clause 3.1 above will apply.

4.    SUPPLY OF INFORMATION
4.1    Full Guest Lists (including Rooming Lists if accommodation has been booked) will be supplied by the Client to TQH no later than 14 days prior to the Function.  For the avoidance of doubt, the submission of these lists only serves to provide the names of the Guests attending the Function and does not affect the number of rooms or other facilities contracted (including but not limited to the provision of Food and Beverage) with the Hotel and TQH, photo ID may be requested for guests and please note children can only stay in a room with at least one adult.

4.2    The number of persons attending the Function must not exceed the maximum number stipulated on the Function Booking Form or Function Details Form, whichever shows the greater number. TQH reserves the right to refuse entry if these conditions are not observed.
4.3    The Client will advise the Hotel, in writing, no less than 14 days prior to the Function of any special dietary requirements or medical conditions. Every effort will be made to accommodate the Client’s requirements but additional charges may be incurred.
4.4    TQH will also require a complete list of any third party musicians or contractors, suppliers or organizers associated with the Function with their full details no less than 21 days prior to the Function and their engagement shall be subject to the terms of Clauses 5.6 to 5.12.  The Client is solely responsible for advising such third party entities or persons of these and any other terms and conditions associated with the Function and the Hotel, if electrical equipment is brought into the hotel we require proof of PAT testing and public liability insurance.

4.5    An additional charge maybe payable to TQH if the Client wishes to store any equipment at the Hotel before or after the Function.

5.    GENERAL
5.1    Each Hotel has its own “House Rules” (a Code of Conduct for Clients) and these shall be available online or at the Hotel upon request. Clients are recommended to be aware of these. The Client will be responsible for their own orderly conduct and that of their Guests (including any children, who will be appropriately supervised at all times) and will have regard to any regulations or instructions imposed by any competent authority or by TQH or its staff or representatives. Nothing will be done by the Client or its Guests which will constitute a breach of the law.
5.2    Participation of any sporting or leisure pursuits/activities, either held at or organised by the Hotel, is entirely at the Clients and/or their Guests risk. Some of the activities carry a degree of risk and TQH, the Hotel or its staff cannot be held responsible for any accidents, injuries, losses or illness however caused.
5.3    Clients and their Guests must accept full responsibility for the behaviour and safety of any children attending the Hotel or the Function. In certain circumstances registered childcare or supervision may be required at the Clients expense.
5.4    In certain circumstances (including but not limited to the size or nature of the Function) TQH may require registered security services (SIA or equivalent) to be engaged in which case these will be at the Client’s expense and will be payable with the Fourth Payment set out in Clause 2.5 or in accordance with Clause 2.6 if booked after the Fourth Payment has been made.
5.5    The Client will be responsible for the cost of any additional licenses, fees and royalties, which may be due in respect of the Function to the Performing Rights Society, Phonographic Performances Ltd, the Copyright Licensing Agency Ltd, the Educational Recording Agency Ltd, or any other relevant person, firm or organization and will be payable with the Fourth Payment set out in Clause 2.5 or in accordance with Clause 2.6 if booked after the Fourth Payment has been made.
5.6    Should a Client or his Guests (including any children) act in an improper or disorderly manner or refuse to comply with the reasonable requests of TQH staff, TQH reserves the right to withdraw services or facilities or to terminate the Function or to insist upon the immediate removal of a Guest or Guests from the Hotel. Should this occur, no monies will be refunded. The decision of TQH senior representative/management at the Hotel will be final and binding.
5.7    In the interests of safety, Clients and their Guests may be asked to submit to a search of their person or their belongings and anyone found to be in possession of materials believed by TQH to be dangerous, illegal or unsuitable may be denied entry or removed from the Hotel or the materials may be confiscated until the end of the Function or handed to the Police.
5.8    Use of the Hotel and its facilities shall be restricted to legal purposes.  Neither the Client nor their Guests may bring illegal or intoxicating substances or liquids or illegal weapons, firearms or explosives to the Hotel.  Only the Client and their Guests shall use the accommodation at the Hotel; visitors shall not be permitted unless registered with the Hotel in advance and upon arrival.  Unwarranted use of the Hotel and facilities is not permitted and TQH reserves the right to demand the removal of a Guest, who is in breach.
5.9    The Hotel operates a strict “No Smoking” policy.  Clients and Guests are expected to respect and adhere to this at all times and, in particular, in the accommodation.
5.10    The Hotel must be respected and cooking is not permitted in bedrooms; furniture, fixtures or facilities may not be rearranged; items emitting obnoxious odours may not be brought in; excessive quantities of goods or products may not be brought in; and excessive noise or offensive behaviour is not permitted.
5.11    TQH staff and contractors working at the Hotel are entitled to be treated with dignity, politeness and respect by the Client, their Guests (including any children) and the Client’s representatives at all times.  Any physical or verbal abuse or aggressive or violent conduct will not be tolerated.  TQH reserves the right to remove individuals from the Hotel whose behaviour, conduct or language fall below acceptable standards or to withdraw services or facilities or to terminate the Function.
5.12    TQH requires that the Client and their Guests (including children) show due consideration to other people and Guests at the Hotel and to the inhabitants of nearby and neighbouring properties and keep any noise to a minimum, particularly late at night or in the early morning.
5.13    Prior written approval will be obtained from TQH if the Client wishes to fix or suspend items to the walls, floors or ceilings.
TQH will hold the Client liable for any damage caused by the Client or by the Guests (including any children). An inspection of the Hotel before and after the Function may be requested by contacting the duty manager. TQH will notify the Client of any damage and will provide an estimate of the repair or replacement costs.  The Client will reimburse TQH in full for all losses, damages and breakages. If the Client requests the removal or movement any of furniture or fixtures and fittings, TQH will be entitled to make additional charges to cover their removal and storage and their subsequent reinstatement.
5.14    Where any facilities, activities, events or services are booked, TQH will not be liable to make any refunds should the Client or their Guests fail or refuse to use them for whatever reason and full payment will be made.
5.15    Written permission and approval from TQH is required for any 3rd party contractors and suppliers attending the Function or Hotel unless the Client uses TQH approved Contractors.  TQH reserves the right to impose additional terms and conditions on any third party contractors or suppliers and the Client will agree to be bound by these.
5.16    Where TQH is requested to book facilities and services with third parties on behalf of the Client, it will do so in good faith but neither the Hotel nor TQH will be held liable for either the standard or the provision of such services or the acts or omissions of such third parties.
5.17    Only Food and Beverages purchased from the Hotel may be consumed on the premises unless the Client has otherwise agreed in writing with the General Manager of the Hotel to which an additional corkage charge may apply. In all other circumstances, if Food and Beverages are brought into the Hotel by the Client or their Guests (including any children) for consumption, a charge will be made equal to the Hotel’s selling price for that or equivalent product(s), which will be determined at TQH absolute discretion.
5.18    TQH reserves the right to charge a 10% service charge on all Food and Beverages excluding any Food & Beverages for Celebration “packages” on a Function Booking Form.
5.19    The Hotel is booked by the Client for exclusive use of the function room(s) and areas specified on the Function Booking Form or the Function Details Form  and may not be sold to a third party unless by prior written arrangement with TQH.
5.20    TQH reserves the right to carry out maintenance, refurbishment and redecoration works at the Hotel, which may result in parts of the Hotel not being available to the Client for the Function.  Further, the appearance or decoration of the Hotel booked is subject to change. TQH will try to minimise the impact of any such works and may, but is not obliged to, relocate the Function within the Hotel or offer the Client alternative part(s) of the Hotel. The Client will not be entitled to cancel or refute the Function Booking as a consequence of these works.
5.21    TQH cannot guarantee the temperature of any particular areas or rooms.
5.22    TQH cannot guarantee vehicle parking for all Guests at each Hotel.
5.23    TQH is not responsible for any travel arrangements or for the transportation of the Client or their Guests to or from the Hotel unless specified on the Function Booking Form or Function Details Form.
5.24    All Hotels operate a strict “No Smoking” policy within the buildings and bedrooms. If it is discovered that the Client or any Guests have smoked within the premises they will be charged for professional cleaning costs or for the replacement of any linens,  fabrics and floor coverings in the polluted areas.
5.25    The Function will start and finish on the date(s) and at the time(s) specified on the Function Booking Form or Function Details Form.
5.26    Except to the extent that the law stipulates otherwise, TQH will accept no liability to the Client or Guests for any inconvenience, injury or loss and damage caused to any person or property at the Hotel. Neither TQH nor the Hotel will be responsible for the security of possessions, vehicles or property. These are brought to the Hotel at the entire risk of the owner.
5.27    The Client will be held liable for any losses, breakages or damage to the Hotel and its contents and furnishings, fixtures and fittings (including any items hired by the Client for use of the Client or Guests) or for injury to anyone including TQH and the Hotel’s staff and contractors arising as a consequence of this booking.
5.28    The Client will indemnify the Hotel and TQH against any and all claims or losses or expenses including but not limited to reasonable legal and professional fees or damages arising as a result of any breach of this agreement.
5.29    TQH will not be liable to the Client by way of representation (unless fraudulent), common law duty or under any express or implied term of the contract for: any losses which are not foreseeable by both TQH and the Client when the booking is made arising in connection with the supply of the services or their use by the Client; any losses which are not caused by any breach by TQH; or personal, consequential, business or trade losses.
5.30    Except in relation to death or personal injury caused by TQH negligence, TQH entire liability remains, at all times, limited to the value of the booking. For the avoidance of doubt, the employees and the owners of TQH will not be personally liable for any losses.
5.31    TQH does not warrant and takes no responsibility for the accuracy of any verbal information given or statements made by its staff or contractors.
5.32    TQH regrets that, due to the historic and unique nature of our Hotel, it may be difficult or unsafe for wheelchairs, children and less able people to access all areas.   Clients and their Guests should discuss their individual requirements with TQH at the time of booking.
5.33    With the exception of assistance dogs, no pets are allowed at the Hotel.
5.34    It is strongly recommended that the Client purchases event insurance.
5.35    Unless specified otherwise, the Client will only have exclusive use of the specific facilities, function rooms or areas booked. Other guests may be staying at or using the Hotel, the property, its function rooms, facilities or grounds.  The Client and its Guests (including any children) will respect the privacy of any other guests staying at or using the Hotel and will do nothing to prejudice or spoil their right to quiet enjoyment of the Hotel and its facilities.
5.36    TQH, their staff or their appointed representatives will have the right of entry to any area of the property at all reasonable times during a Client’s stay for the purpose of inspection or to carry out necessary maintenance, repairs or cleaning.
5.37    The breach of any one of these Terms and Conditions for Functions will not constitute a breach of the entire agreement between the Client and TQH and each clause will be jointly and severally enforceable.
5.38    If any of these Terms and Conditions for Functions shall be found by a Court or other competent authority to be invalid, ineffective or unenforceable, the rest of the Terms and Conditions for Functions shall continue to be valid and enforceable.
5.39    Any waiver by TQH of any breach of the booking or these Terms and Conditions for Functions by the Client shall not be considered as a waiver of any subsequent breach of the same or any other provision.
5.40    The Client and TQH shall be the only parties with the right to enforce any term under the Contracts (Rights of Third Parties) Act 1999.
5.41    The headings in these Terms and Conditions for Functions are inserted only for convenience and shall not affect their construction.
5.42    Where appropriate, words importing the male, female or neuter genders shall include the other genders and words denoting a singular number only shall include the plural and vice versa.
5.43    If there is any inconsistency between these Terms and Conditions for Functions, the Function Booking Form or Function Details Form, priority shall be given first to these Terms and Conditions for Functions, then to the Function Booking Form and finally to the Function Details Form.
5.44    In these Conditions the words “other”, “includes”, “including” and “in particular” do not limit the meaning  of any preceding words and any words which follow them shall not be construed as being limited in scope to the same class as the preceding words where a wider construction is possible.
5.45    The booking is personal to the Client and the Client shall not assign or transfer or purport to assign or transfer to any other person any of its rights or sub-contract any of its obligations under the Function Booking Form or Function Details Form.  Where necessary, TQH shall be entitled to assign or sub-contract any of its rights, benefits and interests in or under the booking to third parties.
5.46    TQH, its Agent or representative may carry out photography or other recordings at the Function. The Client has the right to withdraw their consent at any time by informing TQH in writing to the postal address or the email address shown on these Terms and Conditions for Functions. Images may be used on the website, in history booklets or in future marketing materials. The Guests consent to the use of such images by TQH in connection with advertising, promoting or monitoring and acknowledge that copyright in such images rests with TQH. No payment or compensation will be offered to either the Client or Guests if any images are used. Please note where imagery has been used with prior consent, TQH may not be able to withdraw all imagery in circulation immediately.
5.47    Copyright and all other intellectual property rights shall remain the property of TQH.
5.48    TQH reserves the right to collect and process the personal data from the Client and the Guests for the purposes of marketing and promotional activities.
5.49    In the public areas of the Hotel, CCTV may be in operation and video recordings may be made. This activity is carried out for security and for operational reasons and for the safety of the Guests.

6.    COMPETITIONS AND PROMOTIONS
6.1    TQH runs periodic promotions and competitions on various media sources including websites, social media and direct marketing. All entrants must be UK resident, aged over 18, not employed by TQH (applies also to immediate family members) or connected to or employed by any agencies directly contracted to or employed by either TQH or the competition. Details of how to enter will be included in the competition or promotion along with the entry and expiry dates. Specific conditions may apply and will be included in the competition details. TQH reserves the right to vary or withdraw the prizes at any time and the decision on choosing the winner is final. TQH Terms and Conditions for Functions, Weddings, Corporate Events and Hotel Accommodation shall apply to the competition or promotion and to the winners and any of their Guests.

7.    NOTICES
7.1    TQH will send any notices to the Client to the address given on the Function Booking Form or Function Details Form unless notified in writing by the Client to do otherwise.  The Client should send any notices (except cancellation as set out in Clause 3.2) to TQH for the attention of the General Manager at the Hotel address set out in the Function Booking Form or Function Details Form.
7.2    All notices (except as set out in Clause 3.2) including any request for variation of the Function Booking Form or Function Details Form by the Client should be made in writing and sent by post or by electronic mail to the Hotel’s address for the attention of the General Manager as shown on the Function Booking Form or Function Details Form.
7.3    Notices shall be deemed to be served on delivery when delivered by hand, on receipt of a printout confirming due transmission when transmitted by electronic mail or 5 days after mailing if sent by mail, provided the postage is properly paid and such notice is correctly addressed to the respective party at the address made known by each party prior to entering into the booking. If a party changes its address for notification purposes, then it shall give the other party written notice of the new address and the date on which it shall become effective. In proving service of a notice, it shall be sufficient to prove that delivery was made or that the envelope containing the notice was properly addressed and posted. E-mail notice shall only be valid for the purposes of this agreement when either a “Read Receipt” is acknowledged by the other party or a hard copy of the email correctly addressed proves dispatch of the email to the other party.

8.        GOVERNING LAW AND JURISDICTION
8.1    The Terms and Conditions for Functions, the Function Booking Form and the Function Details Form are governed by the laws of the jurisdiction where the Hotel is located and the parties irrevocably agree that the Courts governing these laws have exclusive jurisdiction to determine any dispute or claim that arises out of or in connection with the Function Booking (including non-contractual disputes or claims).
8.2    These Terms and Conditions for Functions and the Function Booking Form and Function Details Form can only be amended in writing by a Director of TQH. From time to time, these Terms and Conditions for Functions may be revised and will be available on the TQH website or upon request. The latest version will supersede any previous versions published at the time of Function Booking.
8.3    Whilst reasonable care has been taken in the preparation and presentation of all quotations, proposals, Function Booking information and documentation presented to the Client, TQH reserves the right to amend or correct these (including but not limited to the Function Booking Form and Function Details Form) without any liability on the part of TQH in the event that it discovers errors or omissions or mistakes in these documents. TQH will notify the Client within 7 days of becoming aware of any errors or omissions or mistakes.  The Client will remain liable for any revised Estimated Charge and will continue to be bound by these Terms and Conditions for Functions.  Errors or omissions or mistakes on the part of TQH will not be reason for the Client to cancel or refute the Function Booking.
8.4    Nothing contained within this agreement will affect the statutory rights of either TQH or the Client.
8.5    These Terms and Conditions for Functions will be binding on the Client, its successors and assigns.

Contact us:

TQ HOTELS LTD

1 BRIDGE STREET

BURTON ON TRENT

STAFFORDSHIRE

DE14 1SY

CO REGISTRATION 08602222

VAT REG NO 170 024 650